Our partners cannot pay us to guarantee favorable reviews of their products or services. Actually giving Well Care a 1 is being generous…they need to read these reviews and act on the no existent customer service. WellCare serves approximately 6.3 million members nationwide as of March…

I could not understand the reps due to non-native English speaking and was transferred no less than 4-5 times to find someone who could answer a simple question. Last time, I finally hung up without finding the answer to my question. The next day, I received a letter in the mail from these folks that answered my question and was mailed a week earlier. Yet, the reps at Wellcare had no idea of that record. WellCare has an A+ rating with the Better Business Bureau and has 51 complaints on file in the past three years. There are ten customer reviews, most of which complain of poor customer service, with some citing denial of coverage for medications and services.

As of October 2022, Centene covered nearly 1.5 million Medicare Advantage members. When in significant pain, one does not want to drive a great distance especially when the service is questionable at best. WellCare indicates they have many providers, but the directories are not up-to-date or accurate. It was necessary due to much pain and suffering to have a root canal procedure by an Ocala, FL out of network endodontist at the out-of-pocket cost of $1,200.

In addition, it is not the financial institution’s responsibility to ensure all posts and questions are answered. The WellCare Medicare provider phone number found on any bills you receive will connect you with the right person to discuss your claim. Medicare has neither reviewed nor endorsed the information contained on this website. Include Kaiser Permanente, AARP/UnitedHealthcare and Aetna. Whether you require extra benefits, and if the plan charges for them. The plan’s in-network and out-of-network out-of-pocket maximums.

Some plans may cover the cost of an annual membership at a participating health club or fitness center. I have Power of Attorney for my father who is elderly, hard of hearing and has memory problems. I have submitted my Power of Attorney form to this company and have been able to speak with representatives on his behalf many times. Suddenly, however, when I had a real problem that they didn’t seem to know how to help me with, they told me that they did not have my name on the Power of Attorney.

If you have a WellCare Preferred Provider Organization or Health Maintenance Organization Medicare Advantage Plan, your plan should include drug coverage. Most Wellcare Medicare Advantage plans have OK coverage, but in about one third of the counties, Wellcare’s plans are a particularly good value for those who need expensive medical care. As of 2021, Centene has been consolidating its Medicare options under the Wellcare brand. This is why you’ll see Medicare plans offered by companies such as “Wellcare by Allwell” and “Wellcare by Health Net,” where the name joins Wellcare with the previous brand.

This rating is based on the size and scope of WellCare’s provider network and its coverage terms, and the selection of policies. Consumers in most areas can choose from several plans depending on needs and budget. Customer satisfaction ratings can give you a good idea of how WellCare stacks up against competitors.

Medicare’s plan finding tool to compare information among available plans in your area. You can select by insurance carrier to see only Wellcare plans, or compare across carriers. You can also shop directly from Wellcare’s website by entering your ZIP code, and you’ll be able to compare the plans available.

This situation or similar situations are occurring for senior citizens on Medicare advantage plans all across the county. WellCare should not be allowed to offer advantage plans and certainly should not be rated by Medicare at a three star rating to induce senior citizens to sign up for WellCare advantage plans. is ariana grande pregant After one year of more or less acceptable service I was switched to 4 times more expensive price without my consent. When I received a bill it was too late to change or enroll in any other. In December I had to pay cash for my medication because I needed to travel before due day, and they refused to refill.