I think most people like to write bad reviews only when they want to complain. I’ve ordered many times from American Trucks and my order always arrived timely and well packaged. I only had one issue with endurance idahor a open box item that was described as excellent condition, but was quite the opposite. I called them and they gave me back store credit with no hassle. I ordered my son some fog lights for his truck.
But it completely depends on Americantrucks.com’s support program at the time you search, so please visit the Americantrucks.com site to know more details. I just don’t like being lied to by the company before ordering. The reason I called before ordering to ensure the item description was correct was because of their no return policy on open box. And then their refusal to make any meaningful effort to make it right is next level BS. Americantrucks.com promo codes can be contributed by users from CouponUpto.com and partners. So, we can’t ensure all those codes work exactly.
So I paid $323 for a cover that should have had a sales price under $200, and the company is requiring me to spend my $40 with them so they can make more profit. The cover is on and looks nice, the areas that show wear are not bad at all. But I don’t like being lied to, and worse yet don’t like it when the company shows they don’t care about their mistake. American Trucks are scammers and liars who do not care about their customers at all. I asked to speak to a manager and was told there wasn’t one, so I wrote an email to their HQ and their customer service manager called me within 24 hours. Really nice andapologetic of my situation.
Once I saw the condition of the box, I immediately took pictures and opened to see the damage. AmericanTrucks gave me 2 options, tape the box back up and ship it back or use new boxes to ship everything back. They then gave me 48 hours to do all this, because they have “strict” policy on open-box items. I opened a claim with UPS, which they denied liability because of how poorly the shipper shipped the item.
Free 2-3 Day Delivery on most items, see Product Page for details. 80% of my truck accessories have come from autoanything. Ive used realtruck for several items and have been satisfied.